Many companies have realized the importance and value of incorporating social media buttons on webpages and on various marketing materials but some miss a huge potential market by overlooking the simpler places to highlight these valuable tools, the signature block. E-mail signatures have been providing email recipients with contact information for quite some time.  With that said; what information are you including in your signature block? Does it provide your readers with ways to not only contact you, but also with a way to connect with you? Many companies will standardize their signature blocks or place rules on what can or cannot be posted in one.   Some signature blocks include a favorite quote or a security statement, while others contain just the basic information such as name, company, title, phone number, etc.

If you haven’t figured it out by now social media is the present and future method of communication, both in business and in life.  If you’re not including some way for your recipient to connect with you via social media you are missing out on countless potential relationships.  There is no guarantee that people will click on the links you have provided, but if there are no links at all then you are making the connection process even harder.

There are different ways you can utilize social media in your signature block.  One is to place an icon for each of the social media sites that you utilize.  The benefit of this option is that it allows the reader the ability to choose which platform they would like to connect with.  The downside of this is that you have limited control over what the reader’s first impression is. That’s not to say that any of your social media sites have information you don’t want share, but by having them go to your website or your Facebook page first  they can see your story from the beginning rather than jumping in at the middle.

If you choose to utilize social media on your signature block by providing a link to your website or Facebook then you can utilize them as a portal to all of your other social media.  The benefit of this option is that you have some control over what information your reader sees first.  The home page of a website is designed to welcome new visitors and give them and overview of what your company is about without overwhelming them.  Facebook can be used in the same way; custom landing pages can be designed to control what visitors see when they go to visit your Fan Page.  Additionally, through the use of external apps, you can add links to other social media platforms and display them on the left side of your fan page.

Something as simple as an email signature can serve as a great marketing tool for your business if used properly.  If you’re not already utilizing your email signature to its fullest potential, think about how many emails you and your company send out a day.  In many cases there is a big market that may not have an opportunity to connect with you or your business on a daily basis.  The best part is that once you have created your email signature it will automatically affix itself to the end of your email.

 

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I’m still surprised by the number of business owners who do not understand the importance of these two skill sets. I’m equally surprised by the number of business owners who appear not to know the difference between the two. It is true that both are required to insure your business is being as productive as possible. It is also true that even though these two activities are closely related, but they are not the same. Let me share with you how I define each.

Prospecting, by my definition is simply seeking someone who has a need or desire for the product or service you have to offer. In other words you’re looking for someone to sell something to.

Networking by comparision is seeking someone who you can serve and may in turn have the ability and desire to serve you as well. It’s for that reason that in the case of networking you’re probably going to experience a longer more fruitful relationship.

So in short prospecting is about selling, and networking is about serving. Now with that understanding you can easily see the problem I see particularly at networking events. People show up at networking events trying to prospect. I always cringe when I hear a chamber of commerce networking event annoucement that instructs you to bring a stack of business cards. Networking is really not about trying to give out as many business cards as possible. It’s about trying to find someone you may be able to serve and they in turn may wish to serve you. The reality of it is you’ll be extremely lucky to find more then two people you really connect with at any event.

Whenever I hold a workshop I’ll ask, how many of you attend business events with the hope you’ll meet someone who’ll buy from you? If they’re being truthful almost every hand goes up. Then I ask how many attend business events hoping to find something to buy? I usually see very few hands if any, that should indicate that the odds are against you. Yes, on occasion you’ll find a customer at a event and when you do you tell everyone you know to celebrate the event. The reason we celebrate these events is because like everything else we celebrate they don’t happen very often.

Next week we’ll continue our discussion on networking. If you have questions or comments please let me know I look forward to hearing from you.

If you don’t have a plan, this is as good as it gets.

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My observations indicate that there are two kinds of people operating businesses. (1) business owners, and (2) hobbyist who hope someone will pay them for the goods or services they provide. How do you tell what camp you’re in? Well, to begin it doesn’t have anything to do with the quality of service or products you provide; it has everything to do with how you think. When consulting with business owners it’s important that I be able to ascertain which one I’m speaking with so here are some indicators I use.

Do you consider yourself a small business or a micro business? If you’re not sure go read Lifetime Of A Micro Business at LloydLemons.com/mbiz, he provides one of the best definitions I’ve read. It’s important you know where you stand because the advice for small business may not be good advice for the micro business.

Do you hire competent advice or are you operating on the “somebody told me model?” You see, to a true business owner “somebody told me ” will never be good enough advice to act on.

Have they hired a CPA who provides tax planning not just tax preparation? The difference is a bookkeeper or tax preparer simply react to the taxes you already owe. A tax planner works with you throughout the year to legally reduce those taxes before they’re owed.

How did you determine the pricing for your goods or services? Did you simply just look at what everybody else was charging or what a previous employer charged. Did you just determine your pricing based on what you thought someone wouldn’t object to? Did you think like a real business owner and either perform for yourself or better yet have your CPA perform an analysis to determine your pricing? I have a current client that produces a very good product, but was using the ‘I hope they won’t think its too expensive” method of pricing. I performed a simple analysis for him only to find out he was losing an average of $12.00 for every item he sold, hard to make a profit that way.

Drop in next week as we continue this conversation, and if raised a question you’d like for me to try to answer shoot me an email at JLIB_HTML_CLOAKING .

Remember, “If you don’t have a plan, this is as good as it gets”

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Video Transcription:

What do you do with the question when people say, “What do you do?” Because everybody here, even today, has already heard that question, “well what do you do?”

We talked about the fact that the question you hear is not truly the question that’s being asked. When people ask “what do you do”, we think that this is the time we regurgitate that 30-second infomercial that we’ve been practicing in front of the mirror just trying to say it right in that time frame, because we know that we only have a 30-second time limit.

The reality of it is, that’s not the question really being asked. The real question being asked isn’t “What do you do”, but “Who are you, and why should I spend time with you?”

I talked about last time, that if you get nothing else from the time you spend with me, please get this…

Who you are is so much more important that what you do. People do business with you and associate with you, because of who you are, not what you do. Because the reality of it is, in all the cases in this room, there are plenty of people who do what you do. But there is no one who is the same person that you are.

You are the defining factor.

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Video Transcription:

Question asking is important because of this reason: I need a hand of a sports fan, I don’t care what sport. Football. Ok, Football has an offensive team and a defensive team. The defensive team is responsible for keeping the offensive team from scoring. The offensive team is responsible for trying to score.

The defensive team sometimes scores, but if you want to win the game with the most points, would you rather be on offense or defense? Offense!

This is because offense is where things are getting done. If you are in a conversation, would you rather be on offense or defense? You want to be on offense because that’s how you score.

Now how do you determine who’s on offense and who’s on defense? By who’s asking the questions.. Think about it this way, if you have children then you know this. If you ask a child a question, I don’t care if the response they give you is the correct response, they always for a second, take a defensive position.

Ex. Q: What time did you get in? A: I was here on time.

Even you do it. If the person you work for asks you, “did you get this turned in?” Even if it’s turned in ahead of time, you’ll take a defensive position first. So when you’re asking questions, you always get to be on offense and the other thing about asking questions is there’s no debate.

You see because if you are in the business of sales, I’ve got Mary Kay, I’ve got a P and C, I’ve got a financial advisor. They’re all in the sales industry. If you debate with a client, even if you’re right, you lose because you can’t debate with clients.

If you tell me something, we can debate it. You can say that this is the best product that they make for your face and I say “well what about this product?” You see, we’re in a debate now. You can’t win it. I don’t care how many facts you have. You can’t win it because I’m the client.

But if I ask you a question, there’s no room for you to debate, so you’re always on offense.

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